At Snowdrop we have always stood by our philosophy of AECE, 'Always Exceed Customer Expectations', which we believe to be a catalyst for successful and sustainable business relationships. This philosophy filters down across our organisation, enforcing a culture of supportive teamwork in all areas, from project management, training, consultancy and technical support, right through to the continuous product development process.

At Snowdrop we know that getting the fundamentals right is the only way to provide excellent service, and that's why our '3 rings policy' is a business feature that we're particularly proud of. So that whatever your query and however small it may seem, you know that you can always get through to someone who can help you.

But that's only where it starts. From Snowdrop you can expect a high standard of communication at any point of contact, whatever your dealings may be. Whether you are making initial queries, discussing a contract or implementing software, Snowdrop's employees always pride themselves on how they deal with you. It is this unrivalled level of service that has enabled us to maintain a client retention rate of 95% and build up a portfolio of over 700 clients both industry and UK-wide.

AECE is our promise to be an exceptional business partner.

Please click here to read our client case studies

Sage

Snowdrop was acquired by Sage UK in May 2007, to provide HR and Payroll solutions that complete Sage's existing product range within the HR/Payroll marketplace.

Sage acquired Snowdrop's now sister company, KCS, in October 2007, to complement Snowdrop's products and extend Sage's HR and Payroll product portfolio further.

Sage is well-known within the UK for its commitment to providing organisations with the right tools to more easily manage business processes. Sage enjoys a strong international presence, with over 5.4 million customers worldwide, yet also provides excellent local solutions. It is proud to be a British company and is now the sole surviving technology company in the FTSE 100.

Find out more about Sage.
Find out more about KCS.