Snowdrop’s Specialist Support Service is focused upon providing you not only with technical excellence, but also a range and level of support that is specifically geared towards the size and structure of your organisation. With Specialist Support we look at business requirements on a case by case basis, tailoring the support you receive, as appropriate. The key to this service is flexibility; you tell us what you need and we endeavour to provide it. Examples of our specialist support include the following: Hosting client software to reduce reliance on internal resources Provision of additional developers to give extra support to a heavily customised system Weekend development work to meet shorter timescales This service has been developed due to client demand, reflecting Snowdrop’s willingness to not only meet but exceed our customers’ expectations.